Delivery Service

Here at Frome Model Centre we thrive on customer satisfaction and have a great reputation for this.

Please call us on 01373 465295 for any help or advice. Our dedicated team are always here to help 

At FMC we update our stock in real-time on a daily basis so you always know what is in stock and available. We do not use a shadow stock system so everything is available.

We take great care to ensure that you receive your order in perfect condition and we seriously pride ourselves on our packaging. All products are carefully inspected and then boxed to insure you receive them in excellent condition.

We have five delivery options to ensure your product gets to you just the way you like it.

1. Royal Mail Tracked.

You will have the option at checkout.

Royal Mail Tracked 24 are only £5.99.

Royal Mail Tracked 48 are only £4.99.

2. Royal Mail Special Delivery.

You will have the option at checkout.

Royal Mail "Special Delivery before 1pm". £9.99

3. DPD Express Parcel (Next Day Delivery, Tracked & Insured)

DPD Next Day Delivery orders are only £8.99.

Next Day Delivery orders must be placed before 2pm.

Orders placed on a Friday will not be shipped until the next working day which is a Monday for Tuesday delivery. If the Monday is a Bank Holiday then it will be shipped on Tuesday for Wednesday delivery.

Once your order is packed and ready for dispatch we will email you a tracking reference. Logging into your FMC accounts you will also be able to obtain your tracking reference.

To track your order please visit the DPD website: DPD Track & Trace Information

For any orders to outlying areas in the UK (postcodes beginning with BT, JE, GY, IM, KW, PO30-41 & ZE), you must not select UK mainland.

This service does not deliver on a Saturday or Sunday. If you would like Saturday delivery please call us on 01373 465295.

DPD Next Day Delivery is not 100% gauranteed.

For any further assistance please call us on 01373 465295.

 

4. Collect from Frome Model Centre

During the checkout process, you will also have the option to Collect from FMC and will exclude any shipping costs.

As soon as your order is ready for collection we will notify you by email or phone. You can then collect your order during our opening hours at the following address,

Frome Model Centre

1-2 Catherine Street

Frome

Somerset

BA11 1DA

Please click here to view our contact details.